Streamload

[katikat]

I'm trying really really hard not to get angry here. I'm really trying! But... My Streamload account doesn't exist anymore. I log in, it does let me in so my username and password are correct but all I get is "Page Not Found". They said that the damn transfer to MediaMax won't do anything to my account or the data there but all is gone. I wrote to the support at Mediamax and I really hope they have a VERY good explanation for that!

Comments

[sharona1x2.livejournal.com]

I have a feeling it's going to be down for a few days. I've been able to get in a couple times, but it seems like not all my files are there. I log out, and then can't log in again. It's so hit or miss.

You can follow the progress at their blog (http://blog.streamload.com/). You'll see that a lot of people are having similar problems.

Be sure to write to them at the address I posted yesterday and ask them for credit for the downtime. I know I'll be doing that.

[katikat.livejournal.com]

Yup, I took a peek at the blog and I'm definitely not the only one to whom that thing is happening. They repeat the same over and over: Clear your cache, refresh etc. etc. But it's obviously not working. I'm getting rather tired hearing that one. Thus I might have been rather harsh when asking the support about what the hell is going on. I mean, they've started the whole thing two days ago and they can't even ensure that one reaches their own account! If I had the free account, I would keep my mouth shut. But I'm actually paying for this service. And if that was their only problem but in the past, my file went "temporary unavailable" and disappeared forever. This one was the last drop, really! I mean, if they told us that SL would down for a couple of days period and not this it's there, it's not there thingy, I would be content with that. But this was one doesn't know what's actually going on :(

And yup, I've already wrote them and asked for the Maintenance Credit :) Thank you for thë tip!