Need Help!

[katikat]

Folks, I need your help!

Over the last couple of weeks I found out that I can't access several web sites - including michalyn's and tabimendou's. I tried everything: my provider tells me it's not his fault, the sites are not among the blocked ones, I cleared my cache, even installed Mozilla and created a new profile there with no imported preferences from IE. And nothing. I'm getting desperate here, friends. Can anybody help me?

Oh, and about Firefox - once you have imported the preferences from IE, is it possible to get rid of them? Wipe Firefox clean again? I tried to look but can't find it anywhere...

Comments

Wiping Firefox

[mirkwood13.livejournal.com]

Hi there.

There's an easy way to get firefox completely clean: just delete the complete profile-folder. Here is a link that tells you how to find it: http://www.mozilla.org/support/firefox/edit
One thing is important: if you have bookmarks, save them first. It's a file bookmarks.html in the profile folder.
Once deleted, the profile folder is created completely anew and virginal.

At least, it SHOULD be.

As I can access these websites without problem, that should help.

Bes wishes, Mirkwood

Re: Wiping Firefox

[katikat.livejournal.com]

I tried to delete the whole profile but it didn't work for me :( When I opened Firefox again, the bookmarks and all the settings were still there :(

But thank you for trying ;)

Re: Wiping Firefox

[mirkwood13.livejournal.com]

Have you deleted the folder in your Windows/Apllication data... (or similar) or done it just in Firefox itself? I think the former won't be enough. -But as the tracert works most of the way, that's probably not the problem. Strange...

Sorry I couldn't help.